What Is Work Ethic | 6 mins read

What is Work Ethic? 9 Skills to Know

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Lauren Christiansen

By Lauren Christiansen

What is Work Ethic?

What is work ethic? Work ethic is an important attribute that hiring managers seek out in candidates. A good work ethic enables team members to center in on tasks, remain composed, and solve complex problems. This is essential in the restaurant business, where quick thinking and good customer service are required.

Work ethic identifies how determined a person is to meet key objectives associated with his/her role. It requires restaurant staff to work hard and do whatever it takes to get the job done. These employees don't complain every day, nor do they associate with unmotivated coworkers who do the bare minimum. They learn from mistakes, think positively, and are grateful for their jobs.

Restaurant managers know they can trust employees with a strong work ethic and give them more responsibilities. These workers tend to inspire others and take advantage of new career opportunities. They also generate quality work because they are more productive and organized.
So, what are some of the skills that constitute a strong work ethic? Here are the top 9 in the restaurant industry.

1. Collaborative Employees Have a Good Work Ethic

Employees show a strong work ethic when they can collaborate with others to complete key tasks. They don't just show up for work time and finish the bare minimum to keep their jobs. They seek expertise from others, communicate effectively with colleagues, and ask for help.

They also know that teamwork will improve work quality and save time. As a result, they tend to be more productive and complete more tasks. This leads to an increase in sales and a higher quality of customer service.

  • Around 75% of restaurant managers claim teamwork is critical
  • 86% of restaurant managers claim a lack of communication is the biggest factor contributing to workplace failures
  • Roughly 80% of small businesses and restaurants utilize collaborative tools to streamline tasks
  • 39% of team members believe that there isn't enough collaboration in the workplace

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2. Determined Employees Have a Strong Work Ethic

Team members with a strong work ethic are committed to a project, regardless of how long it takes to complete. They listen to restaurant managers, practice good time management, and set personal goals. They don't procrastinate on projects or expect someone else to do their work.

Because these individuals are determined, they know when to delegate tasks. Employers tend to notice dedicated team members, give them more responsibilities, and offer them raises.

3. Reliable Employees Have a Good Work Ethic

Reliability is a virtue in a competitive job market. Strong work ethics requires one to follow through on promises, show up on time, and be honest. These team members don't call in sick unless they are actually sick. They don't take unplanned absences, nor do they show up late for shifts. Employees with this skill tend to take on challenges and seek new career opportunities.

4. Employees with a Strong Work Ethic Have Integrity

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Employees with a good work ethic show integrity. They know how to handle customer problems, talk to coworkers, and correspond with management. They practice good manners and speak professionally in all of their communications.

Integrity also requires one to use sound judgement and do what's right, even if it's easier not to. A person with good integrity doesn't cut corners or push work off on others. Because these individuals are trustworthy and reliable, management is more likely to promote them.

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Try it free for 14 days.

5. Disciplined Employees Have a Good Work Ethic

Discipline is a critical component of good work ethics, and is highly valuable in the restaurant business. Disciplined team members follow protocols, regulations, and policies. They also are committed to any ethical codes laid out by management.

Disciplined employees are dedicated and determined to complete all requirements in a timely manner, and finish their part in any collaborative work. They also ensure that all work is high quality and meets customer demands.

  • Millenials spend 44% of their budget eating out
  • Soda in restaurants is marked up 1,150%
  • 70% of restaurants are single-location units
  • Every month, 9 in 10 children eat at McDonalds

6. Responsible Employees Have a Strong Work Ethic

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All employees make mistakes, but only responsible team members take ownership of them. Team members with strong work ethics take accountability for any part of a situation. They admit when they do something wrong, learn from it, and work hard to improve work in the future.

They don't dwell on their failures, but consider them learning opportunities. Restaurant managers can trust these individuals to show up on time, complete key tasks, and tell the truth. This typically leads to more promotions and new career opportunities.

7. Self-Motivated Employees Have a Good Work Ethic

Self-motivated is a rare trait that is highly valuable to employers. Self-motivated team members don't need to be supervised at all times or told what to do. They understand their requirements and utilize good time management skills to complete them.

Because these individuals require less oversight, management has more time to work on other tasks. Supervisors can also rely on these individuals to train new hires, solve problems quickly, and respond to customer complaints.

8. Employees with a Good Work Ethic Are Flexible

Flexibility is critical in the restaurant industry. Between inventory counts, bussing tables, and prepping food, employees need to think on the fly. Inflexible employees find it harder to respond to urgent bottlenecks, or handle a difficult customer.

Restaurant staff with strong work ethics can quickly adapt to different situations. They are knowledgeable and dedicated enough to handle complex problems as they arise. They also know how to stay calm when a disruption occurs. They are organized, respectful, and relaxed regardless of the situation in front of them.

9. Professional Team Members Have a Strong Work Ethic

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Professional employees are well-dressed and practice good hygiene when they come into the restaurant each day. They follow protocols and model good behavior at all times. They also know how to speak with customers in a respectful manner. They work well with others, and communicate effectively with management.

Professional individuals show up on time, don't take unplanned absences, and refrain from gossip. Customers enjoy doing business with these individuals and management can trust them to take on new tasks.

  • There will be 16.9 million restaurant employees in the United States by 2029
  • 80% of restaurant owners say their first job was an entry-level restaurant position
  • More professionals are utilizing foodservice apps to seek out temporary restaurant gigs
  • The federal minimum wage for restaurant employees is $2.13 per hour

Key Takeaways of Work Ethic

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In conclusion, here is what to know about work ethics -

  • Employees with a good work ethic know how to work with others and communicate effectively. They also are determined to complete key tasks in a timely manner.
  • Team members with a strong work ethic are reliable. They show up on time and finish all requirements. They also show integrity and follow a code of ethics at all times.
  • Restaurant staff with a good work ethic are disciplined and responsible. They work hard to complete projects. They show up on time, don't take unplanned absences, and are trusted by management with bigger projects.
  • Restaurant employees with a strong work ethic are self-motivated and adaptable. They don't need constant supervision, and they can respond to any situation. They are also highly professional. They practice good hygiene, show up on time, and communicate effectively.

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