Restaurant Scheduling Software | 4 mins read

5 Reasons to Buy Restaurant Scheduling Software

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Hanh Truong

By Hanh Truong

Introduction to Restaurant Scheduling Software

Restaurant managers have a key responsibility in overseeing a diverse workforce, ranging from kitchen cooks to servers and hosts. However, according to statistics, 51% of restaurant executives say that staffing is a top challenge to success. To ensure that the right employee and optimal amount of staff are on shift, managers need to have a scheduling strategy. They can streamline this process with the latest restaurant scheduling software.

What is Restaurant Scheduling Software?

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Scheduling software is a system that simplifies the process of staffing employees. Modern solutions can be accessed using the cloud, or the Internet, and via a mobile device. This multi-platform accessibility makes it easier for management teams to build schedules while on the go. Most systems can also automate the scheduling process using labor forecasting solutions.

The forecasting feature is important for restaurants because it ensures the right amount of shifts are created. In the instance that a restaurant's location is overstaffed, it will have to increase its labor costs only for employees to have nothing to do. On the other hand, understaffing will result in more stress among restaurant employees, a decrease in morale, and unsatisfactory customer service. Therefore, scheduling software can guarantee smart staffing decisions.

Additionally, restaurant scheduling solutions have data reporting and analytics capabilities. These tools will track labor, spending, and sales to provide users with forecasts and projected data. Restaurants that are equipped with this information can meet their labor budget goals and save money. The following are other critical features of scheduling tools.

  • Send schedules and notifications instantly to employees
  • In-app communication between employees and managers
  • Automated scheduling
  • Duplicate schedules
  • Trade or shift swaps
  • Manage time-off requests
  • Create availability schedules

Online employee scheduling software that makes shift planning effortless.
Try it free for 14 days.

5 Benefits of Restaurant Scheduling Software

The latest restaurant scheduling apps provide users with many advantages. The following are 5 key benefits.

1. Enhanced Employee Communication

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A scheduling tool will improve transparency and communication between employees and restaurant managers. This is important, considering productivity improves by 20% when employees have regular communication with their team and managers, per reports by McKinsey Global Institute. The study also found that 62% of employees leave their workplace due to a lack of communication.

With scheduling software, employees can have in-app conversations with their coworkers and managers using a group chat. There are also notification and announcement features that alert all users of updated shift information and notes.

2. Improve Employee Morale

Satisfied and engaged employees are more likely to work productively and efficiently. They will also be more enthusiastic with their tasks and can help the company reach its goals. One way restaurants can help improve staff morale is by giving them more control over their schedules. This can be done with scheduling solutions because the system allows employees to input and adjust their availability.

The software has features for sending time-off requests, swapping shifts, and trading hours. They can also access these capabilities remotely on their mobile device, allowing for accessibility and convenience. With these features, employees will feel valued and respected, enhancing their satisfaction with the company.

Online employee scheduling software that makes shift planning effortless.
Try it free for 14 days.

3. Strengthen Employee Retention Rates

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Not only does scheduling software boost morale, but it can help strengthen employee retention as well. The software ensures that managers are making proactive and planned scheduling decisions. This minimizes events in which employees are notified late about their work schedule. By giving employees more notice, they can balance their work-life and avoid schedule-related stress. This will result in higher retention rates since restaurant employees are happy with management.

4. Save More Money and Time

Scheduling software will help restaurant managers cut down their labor costs. The system utilizes forecasting tools and real-time sales data to indicate optimal shift schedules. For example, it can identify specific hours in which most diners will come and eat at a restaurant. Managers can then make sure those time slots have ample back-of-house and front-of-house staff to serve customers.

Additionally, these solutions will help executive teams make their employee schedules quicker. This will effectively save time and allow the team to allocate their focus toward other key tasks. For example, they can then make better use of their time by working on product development, marketing, and customer service.

5. Reduce Employee Absenteeism

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Since employees can download the scheduling mobile app on their phones and access their schedules online, restaurants will experience less absenteeism. Staff will be notified promptly of their newly published schedules, updates, and changes with alerts sent right to their phone. This ensures they are always up to date on their latest schedule, which keeps them accountable.

By reducing absenteeism and employee no-shows, restaurants will have enough staff at their location at all times. This means customers will be better served and food quality is maintained.

Key Takeaways to Restaurant Scheduling Software

  • Restaurant scheduling software is a system that streamlines the process of staffing employees. These tools can automate scheduling, which will help eateries cut down costs, save money, and manage employees.
  • Employee scheduling is highly important for businesses because it directly impacts labor costs and customer service.
  • The latest employee scheduling solutions have multi-platform accessibility, meaning they can be used on the web or on any mobile device. Other key features include forecasting, data projection, in-app communication, notifications, and shift swapping.
  • Critical benefits to using employee scheduling software include improved employee communication, enhanced morale, and reduced employee absenteeism.

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