This workforce management blog has been updated from it’s original version on August 12 2016
Even the most seasoned business owner struggles to keep up with the ever-changing workforce. As new generations begin their careers, employee habits, work-ethic, and expectations are constantly changing. Owners and managers are forced to adapt to new practices and learn new skills – no one can deny the fact that overseeing employees can be a challenge, and sometimes some of us need help with workforce management. Scheduling employees is a common concern for management, as it tends to be time-consuming and full of human-error. Follow the management tips below when starting to set up your business.
Below you will find a list of 35+ tips surrounding some of the critical first steps in managing employees. We will focus on the 5 major steps needed to set up a proper workforce management technique at your business.
1. How to Set Business Hours
2. How to Set Staffing Levels
3. What are Your Federal and State Labor Laws
4. What are Employee Ground Rules
5. How to Create Your First Employee Schedule
Always keep in mind that a large aspect of workforce management is remaining labor law compliant at all times. Managing a workforce and labor breaches can become increasingly difficult with each hourly worker on your staff. Follow the workforce management tips below to avoid facing harsh financial and legal penalties.
Step 1: Set Business Hours
The first step of workforce management is to set business hours. The kind of services a business offers or products it sells, together with the competitive landscape, should be the main factors that determine the hours of operation. Ask yourself the following questions to get started with your business hours:
- What time do businesses open next door to you? Don’t compare apples to oranges – if you sell coffee and they sell alcohol, you won’t have similar hours.
- What time do your top 5 competitors open? Hint: Early bird gets the worm!
- Is your service only valuable at certain times of the day? For example: Restaurants
- How quickly can they purchase the good at your business? Buying a car won’t happen at midnight, but a trip to the grocery store might!
- Consider the weather in your region – should you have shorter hours in winter?